Q: How does it work?
A: Our electronic time and attendance clock is an advanced time clock that connects to a telephone line and automatically transmits employee punches to a secure web based server. It's the simplest alternative to laborious time card calculation. Employees punch in and out on the clock by wiping their personal electronic time card. Each night, the clock silently transmits the day's activity - reliably and securely. The time and attendance records are immediately available to your payroll professional, and to you on your computer via the internet.
Q: Aside from time tracking, what other features does the SwipeClock service provide?
A: Other features include job costing (with full summary/detail reporting capabilities), custom prompts automated daily e-mail reports, automatic lunch deductions, accurate overtime calculations, missed punch e-mail reminders, new hire reminders, and more.
Q: How does the SwipeClock service track job costing?
A: At the time of clock, IN/OUT the employee can be prompted to enter the data needed for job costing. For example, the clock can be programmed to prompt the employee to enter a job code, department, amount of sales, tips, etc. Reports can then be run to filter by employee, job code, department, etc.
Q: What type of reports do you have to offer?
A: We have several reports to offer. All reports have filtering capabilities and can be viewed and/or printed.
- Summary Report
- Detail Report
- Single Day Summary Report
- Labor Code Report
- Accrual Balance Report
Q: Does your service support multiple departments with multiply pay rates?
A: Yes. Employees with multiple departments and multiple pay rates are supported.
Q: Does your service offer Rounding options?
A: Yes. We offer a hard full of "global" rules available for any client. We also offer custom rounding scripts for clients with special rounding schedules.
Q: How does you system handle Overtime?
A: Standard OT rules for individual States and Provinces are available. If a company has individualized OT rules, scripting is available.
Q: Once a client decides to use SwipeClock, how long does it take them to get started?
A: We can usually activate and ship clocks within 24 business hours once we receive the purchase order. The clocks are light (less than 3 lbs) and can be shipped economically via UPS. Clocks arrive pre-programmed and require no set-up. Simply connect the clock to a phone line and power supply and begin using it immediately.
Q: Do I need a dedicated phone line for the clock unit?
A: No. The clock unit does not need a dedicated phone line. It can even share a line with your existing fax machine or credit card machine because the clocks are designed so that they will not answer inbound calls, and any outbound calls are made late at night so as not to interfere with regular business transactions. It does, however, need access to an "Analog" line. The clock will not transmit on a "Digital" networking system. All outbound calls are made using a 1-800 number so that there are no long distance charges incurred.
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